We've managed to get it started twice in the fist three months of ownership and never again since. If the strimmer worked I wouldn't have to have that conversation! I've had to ask the site secretary to strim it for me and I know darn well that's going to lead to comments re: give up 'arf yer plot, missy!' or somesuch. Please remember it can take some time for your bank or credit card company to process and post the refund too.After spending 40 minutes trying to get my blasted JCB petrol strimmer to work (1 year old, lost receipt), gaining two blood blisters and a fine towering rage in the process, I recognise I need help.ĭoes anyone know of someone how I can make this blasted thing work? Not necessarily take it to an approved mechanic with price tag to match, but how to tinker with it to make it work. If approved, you’ll be automatically refunded on your original payment method. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Please get in touch if you have questions or concerns about your specific item. We also do not accept returns for hazardous materials, flammable liquids, or gases. If you contact us after 3 days of receipt we can not process a return for damages.Ĭertain types of items cannot be returned, like PCBS, special order items, and personal care goods. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You can always contact us for any return question at and issues Items sent back to us without first requesting a return will not be accepted.

To start a return, you can contact us at If your return is accepted, we’ll send you instructions on how and where to send your package. (Cost of return = 20% off items full retail price plus postage costs incured by Spare and Square) Items returned through no fault of Spare and Square will be subject to a 20% processing fee (non negotiable), and the cost of postage incured by Spare and Square will also be deducted from any refund amount. You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, and unused and unopened, with tags, and in its original packaging. We have a 28-day return policy, which means you have 28 days after receiving your item to request a return.

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